摘要
目的:了解南昌市护士护理软技能实施现状,为提高护理服务质量促进"优质护理服务示范工程"活动的顺利开展提供依据。方法:采用护理软技能测评量表,对南昌市5个区域和医院等级,采取分层整群抽样方法抽取400名护士进行调查。结果:南昌市护士护理软技能总分为(156.64±15.256)分;南昌市护士护理软技能总分、人际关系技能、组织管理技能、职业情操维度得分明显高于全国常模(P<0.05);不同工作年限、婚姻状况、受聘形式、医院等级及文化程度的护士护理软技能比较差异有统计学意义(P<0.05)。结论:针对不同工作年限、婚姻状况、受聘形式、医院等级及文化程度的护士护理软技能的特点,建议护理管理者增加培训,采取有针对性的措施,以提高护士软技能的能力。
Objective：To understand the status of implementation of nursing soft skills among nurses in Nanchang city in order to provide a basis for improving the quality of nursing service and promote the activities of ＂ high quality nursing demonstration project＂.Methods：The nursing soft skill assessment scale was used to investigate 400 nurses of 5 hospitals in different areas and levels in Nanchang city.Results：The total scores of nursing soft skills of nurses in Nanchang city were 156.64 ± 15.256 points;the total scores of nursing soft skills and the scores of interpersonal skills,organization and management skills and the dimension of occupational sentiment of nurses in Nanchang city were significantly higher than the national norm（P〈0.05）;the differences in the comparison of nursing soft skills between nurses with different work age,marital status,the employed type,the hospital level and the educational level were statistically significant（P〈0.05）.Conclusion：It is suggested that nursing administrators enhance training and take targeted measures to improve nursing soft skills of nurses according to their different characteristics.
出处
《齐鲁护理杂志》
2014年第21期7-9,共3页
Journal of Qilu Nursing
基金
江西省卫生厅科技计划项目(20131102)
关键词
护理软技能
优质护理服务示范工程
护理管理
Nursing soft skills
High quality nursing demonstration project
Nursing management
