摘要
通过开展旅客对我国高速铁路动车组餐营满意度的调查与分析,全面准确掌握旅客需求,有针对性的为铁路动车组配餐业的管理工作提出改进建议,为旅客提供满意的餐饮服务,从而提高铁路竞争力。
Through the investigation and analysis about the passengers＇ satisfaction with the catering supply of the EMUs high-speed railway, we can comprehensively and accurately understand the passengers＇ demands, propose the improvement suggestions on the EMUs high-speed railway catering industry management, provide satisfied food service for the passengers, and therefore enhance the competitiveness of railway.
出处
《铁路节能环保与安全卫生》
2012年第1期35-38,共4页
Railway Energy Saving & Environmental Protection & Occupational Safety and Health
基金
铁道部科技研究开发计划项目(2007F018)
关键词
动车组
餐营满意度
调查
EMUs
catering satisfaction
investigation
