期刊文献+

基于内部营销的现代组织人力绩效管理系统研究 被引量:3

Based on Internal Marketing Modern Organization Manpower Achievements Management System management System Research
在线阅读 下载PDF
导出
摘要 在当代,组织包括各级各类企业和事业单位。分析了当前组织绩效提升存在的障碍和内部营销对组织绩效的积极影响,并基于内部营销理念与方法分析了现代组织人力绩效管理系统的特性与构成,指出了在人力绩效管理系统运作过程中应注意的问题,对于进一步提升现代各级各类组织的绩效,具有突出的理论意义及实际意义。 In the present age,organizes including all levels of each kind of enterprise and the Institution.Through the analysis current organization achievements promotion existence's barrier and the internal marketing to the organization achievements' positive influence,and have analyzed the modern organization manpower achievements management system management system's characteristic and the constitution based on the internal markeing idea and the method,had pointed out should pay attention to the question in the manpower achievements management system management system operation process,regarding further promotes the modern all levels of each kind of organization's achievements,has the prominent theory significance and the practical significance.
出处 《科学管理研究》 CSSCI 北大核心 2010年第2期93-96,共4页 Scientific Management Research
基金 国家软科学研究计划立项项目(2007GXQ4B110)
关键词 绩效提升障碍 内部营销 人力绩效管理系统 achievements promotion barrier Intemal marketing Manpower achievements management system management system
  • 相关文献

参考文献2

二级参考文献17

  • 1李锡元.内部营销(IM)与人力资源管理(HRM)[J].江汉论坛,2004(10):60-62. 被引量:15
  • 2克里斯蒂·格鲁诺斯 吴晓云等(译).《服务市场营销管理》[M].复旦大学出版社,1998..
  • 3菲利蒲·科特勒.《营销管理》[M].上海人民出版社,1999年版..
  • 4宋思根.“内部营销与人力资源管理关系论”[EB/OL].《中国营销传播网》,2002年第10期.
  • 5Keith Spatting FCIM, 1994, Quality Assurance in Marketing, London McGrow-Hill Book Co.
  • 6William E.Halal, All Geranmayeh, John Pourolehnad: Internal Markets, New York John Wiley & Sons.Inc.
  • 7Christion Gronroos, Paivi Voima, 1994, Internal Marketing-a relationship perspective, The IEBM Encyclopedia of Marketing, 747-755.
  • 8David E.Bowen, 1996, market-focused HRM in Service Organizations: Satisfying Internal and External customers, 3ournal of Market-Focused Management.
  • 9MichealT.ewing,Albertcaruana,Gray J.Rivers, 1997,An Approach To Public Sector Management, The Marketing And human Resources Interface, Working Paper Series. No. 9713 ,December.
  • 10Christopher Lovelock, Lawren Wright, 1998, Principles of Service Marketing and Management, Prentice Hall, 326-346.

共引文献18

同被引文献23

  • 1于慧萍.浅谈有效的绩效管理[J].山西财经大学学报,2006,28(S1). 被引量:1
  • 2张金成.服务利润链及其管理[J].南开管理评论,1999,2(1):18-23. 被引量:40
  • 3刘治江.服务价值链分析[J].企业经济,2005,24(3):68-69. 被引量:15
  • 4张晓珍.图书馆人力资源管理浅谈[J].高校图书情报论坛,2005,4(4):40-41. 被引量:2
  • 5吉雷,梅楚尼奇.组织学习、绩效与变革:战略人力资源开发导论[M].康青,译.北京:中国人民大学出版社,2005:194.
  • 6MA H, SU W. Approach on mechanism of manufacturing-service- value chain based on game analysis [ C ]. Information Science and Engineering (ICISE), 2010: 2663.
  • 7HESKETFJL Controlling customer logistics service[J ]. International Journal of Physical Distribution & Logistics Management, 1994, 24(4): 4-10.
  • 8JAMES L. HESKETI', THOMAS O J, GARRY W L, et al. Schlesinger. Putting the Service-Profit Chain to work [J]. Harvard Business Review, 1994, 72(2): 164.
  • 9LANCASTER K. Socially optimal product differentiation [ J ]. American Economic Review, 1975, 65(9) : 567-585.
  • 10ANDERSON E W, SULLIVAN M W. The antecedents and consequences of customer satisfaction for firms [J]. Marketing Science, 1993, 12 (2): 125-143.

引证文献3

二级引证文献5

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部