摘要
从 6个方面分别阐述了图书馆读者满意度指标的定义、范畴、实质、特点及读者容忍度。
This article expounds the satisfactory index of library readers in 6 aspects,that is,the definition,category,essence,characters,readers'toleration degree,and principles and process of formulating the satisfactory index of library readers.
出处
《情报理论与实践》
CSSCI
北大核心
2004年第1期52-54,共3页
Information Studies:Theory & Application
