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基于消费者偏好的再制造供应链研究现状及趋势

Research Status and Trends of Remanufacturing Supply Chain Based on Consumer Preference
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摘要 在资源紧缺与环境污染的双重挑战下,废旧零部件回收再制造成为学术界与产业界共同关注的热点议题。文中基于2015-2025年间CNKI和Web of Science数据库收录的848篇文献,运用CiteSpace软件,采用定性与定量相结合的方法,系统分析了消费者视角下的再制造供应链领域的研究热点及未来研究方向。关键词分析结果表明,“社会责任”与“消费者偏好”等成为该领域研究的关键因素,凸显了消费者绿色消费诉求及企业社会责任对企业开展再制造业务的重要驱动作用。特别是在消费者对再制造产品存在质量认知偏差的背景下,再制造商考虑消费者教育投入、人工智能投资等因素的再制造策略将成为未来研究的重要方向。 Under the dual challenges of resource scarcity and environmental pollution,the recycling and remanufacturing of waste parts and components have become a hot topic of common concern in both the academic and industrial circles.This study,based on 848 articles collected in CNKI and Web of Science databases from 2015 to 2025,employs CiteSpace and an approach of combining qualitative research and quantitative research to explore research hotspots and future directions in remanufacturing supply chains from a consumer perspective.Keywords analysis reveals that“social responsibility”and“consumer preference”are key factors in that research field,highlighting the driving role of green consumption demands and corporate social responsibility in promoting remanufacturing businesses.Especially in the context of consumer cognitive bias towards the quality of remanufactured products,remanufacturing strategies that considering factors such as consumer education investment and artificial intelligence investment will become an important direction for future research.
作者 钱虹宇 董斌伟 刘颖 QIAN Hongyu;DONG Binwei;LIU Ying(School of Management,Tianjin University of Technology,Tianjin 300384,China)
出处 《物流工程与管理》 2025年第11期57-61,86,共6页 Logistics Engineering and Management
基金 国家自然科学基金青年项目(72101180)。
关键词 消费者认知偏差 再制造 闭环供应链 CITESPACE 文献计量分析 consumer cognitive bias remanufacturing closed-loop supply chain CiteSpace bibliometrics analysis
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