摘要
智能心理治疗是依托聊天机器人模式独立进行心理诊疗的智能系统,具有便捷、高效、价格低廉、可获得性高的优势。因其服务对象的特殊性,在隐私保护、数据安全、数据偏见、机器幻觉等技术性困境上具有放大效应。加之,过度依赖导致的自我效能下降、结构化模型难以实现真正的个性化治疗、主体性难题造成的情感欺诈与法律隐患,均不利于心理治疗目标的实现。因此,从技术研发、使用、监管三个层面构建多主体共治的风险防治路径势在必行,即优化智能心理治疗功能与应用模式迭代以提升诊疗质量;增强使用者心理健康保健与数智素养库存以保障技术效用;完善准入与监管流程并建立智能系统的督导机制。
Ilntelligent psychotherapy is an intelligent system that relies on the chatbot mode to independently carry out psychological diagnosis and treatment.It has the advantages of convenience,high efficiency,low price and high availability.At the same time,because of the particularity of its target users,it has a magnifying effect on technical dilemmas such as privacy protection,data security,data bias,and machine illusion.In addition,excessive reliance on such systems may undermine users'self-efficacy,the rigidity of structural models limits their ability to provide genuinely personalized treatment,and emotional deception and legal risks arise from unclear agency.These further hinder the achievement of psychotherapeutic goals.Therefore,it is imperative to build a multi-agent co-governance risk prevention path at the three levels of technology research and development,usage,and supervision.First,optimize the functions and application modes of intelligent psychotherapy to improve the quality of diagnosis and treatment;second,enhance the user's mental health care and digital literacy inventory to ensure the effectiveness of technology;third,improve the access and supervision process and establish the supervision mechanism of the intelligent system.
作者
孙丹阳
李侠
SUN Danyang;LI Xia(School of Marxism,Xidian University,Xi'an,Shaanxi,710126;School of History and Culture of Science,Shanghai Jiao Tong University,Shanghai,200240)
出处
《自然辩证法通讯》
北大核心
2025年第9期10-18,共9页
Journal of Dialectics of Nature
基金
教育部人文社会科学基金一般项目“认知哲学视域下的信念修正研究”(项目编号:22XJC720002)
2023年陕西省社会科学基金年度项目“智能时代意识形态风险的生成机理与治理机制研究”(项目编号:2023A034)。
关键词
智能心理治疗
聊天机器人
人机交互
伦理风险
Intelligent psychotherapy
Chatbots
Human-computer interaction
Ethical risks
