摘要
特大城市的数字化风险防控有赖于跨部门的协同联动。既有研究疏于分析风险防控数字化转型中的组织行动过程,难以解释地方政府何以突破既有科层约束实现数字化转型。本文基于“智慧安全佛山”案例的分析发现,技术并非能够直接促进组织变革,而是为组织变革提供条件。数字化转型的组织变革受到3种机制的影响:一是“高位赋权”机制,上级领导赋权关键行动者,创造组织协同的权威基础;二是“分利互惠”机制,收益分享与减负增效保障变革参与者的正向收益;三是“价值共创”机制,行动主体通过价值确认与内化,促进组织成员自发遵从。本文超越“技术—组织”互动的一般框架,否定了技术在组织变革中的能动性,着力挖掘主体能动性对数字化转型的助推作用,将主体拉入到组织变革的场域,形成了“技术引入—主体使动—组织变革”的分析链条。
The digital transformation of risk prevention in mega cities depends on the coordination across multiple departments.However,existing research has largely overlooked the organizational processes involved in this transformation.As a result,it cannot explain how local governments manage to overcome bureaucratic constraints and achieve digital transformation.Based on the case of Smart Safety Foshan,the findings show that technology alone does not serve as a direct driver.Instead,it creates enabling conditions for organizational change.The transformation is shaped by three mechanisms.The first is the top-level empowerment mechanism.In this process,senior leaders delegate authority to key actors and provide legitimacy for coordinated action.The second is the reciprocal benefit-sharing mechanism.It ensures that participants in the reform receive tangible benefits through gain-sharing and burden reduction.The third is the value cocreation mechanism.This fosters a shared sense of purpose,encouraging actors to internalize common values and comply voluntarily.By moving beyond traditional frameworks that focus on the interaction between technology and organizations,this study challenges the view of technology as an autonomous driver of change.Instead,it emphasizes the role of human agency.The analysis incorporates actors into the organizational field and proposes a transformation chain based on three stages:the introduction of technology,actor-driven mobilization,and organizational change.
作者
吴晓林
左翔羽
Wu Xiaolin;Zuo Xiangyu(Zhou Enlai School of Government,Nankai University)
出处
《管理世界》
北大核心
2025年第8期128-142,164,共16页
Journal of Management World
基金
中央社会主义学院统一战线高端智库课题“全过程人民民主与超大城市社会治理研究”(项目编号:ZK01202401033)
国家自然科学基金青年基础研究项目“城市关键基础设施级联风险的特征识别、关联演化与防控模拟”(项目编号:723B2010)的资助。
关键词
数字化转型
组织变革
智慧应急管理
城市治理
风险防控
digital transformation
organizational change
smart emergency management
urban governance
risk prevention and control
