摘要
目的：调查了解领导部属交换质量、护理人员的组织认同、工作绩效的现状以及三者之间的相关性和阐明内部机制。方法采用横断面抽样方法，应用领导部属交换量表、组织认同量表和工作绩效量表对369名临床护士进行问卷调查，分析三者关系。结果共发放问卷369份，回收有效问卷267份，回收有效率为72．36％。267名护士感知的领导部属交换平均得分为（5．22±1．09）分，护士感知的组织认同平均得分为（5．60±1．09）分，工作绩效平均得分为（5．45±1．11）分，3个变量的得分均值处于中等偏上水平。护士感知的领导部属交换质量与组织认同、工作绩效，组织认同与工作绩效均呈正相关（r分别为0．56，0．53，0．63；P＜0．01）。感知的领导部属交换质量对组织认同（β＝0．53，P＜0．01）和工作绩效（β＝0．26，P＜0．01）具有积极的影响，组织认同在二者关系中扮演部分中介作用（β＝0．254，P＜0．01）。结论护理管理者应该加强与护士关系的互动沟通，形成良好的心理和情感纽带，进而促进护士的组织认同和工作绩效。
Objective To investigate the status of leader-member exchange quality , organizational identification and job performance of nurses , to discuss the relationship among them , and to clarify the internal mechanism.Methods Three hundred sixty-nine clinical nurses were surveyed by leader-member exchange scale, organizational identity scales and job performance scale according to the cross-sectional sampling methods.Results Three hundred sixty-nine questionnaires were issued and 267 questionnaires were responsive with an effective response rate of 72.36%.The average score of nurses ’ perception of leader-member exchange was （5.22 ±1.09）, and the average score of nurses ’ perception of organizational identification was （5.60 ± 1.09）, and the average score of nurses ’ perception of job performance was （5.45 ±1.11）, and the average scores of three variables were above average .There were significant positive correlation the nurses ’ perception of leader-member exchange quality and organizational identification （r=0.56, P＆lt;0.01）, and job performance （r=0.53, P〈0.01）.There were also significant positive correlation the nurses ’ perception of organizational identification and job performance （r=0.63, P〈0.01）.The nurses’ perception of leader-member exchange quality had positive influences onorganizational identification （β=0.53, P〈0.01） and job performance （β=0.26, P〈0.01）.The organizational identification played an intermediary role in the relationship between the leader-member exchange quality and the job performance （β=0.254, P ＆lt;0.01）.Conclusions Nursing administrators should strengthen the communication with nurses , form a good psychological and emotional bond , and further to promote the organizational identification and job performance of nurses .
出处
《中华现代护理杂志》
2014年第2期136-139,共4页
Chinese Journal of Modern Nursing
基金
黑龙江省教育厅人文社会科学项目（12522279）
关键词
护理人员
数据收集
领导
部属交换
组织认同
工作绩效
Nurses
Data collection
Leader-member exchange
Organizational identification
Job performance
