摘要
民航维修单位质量控制员的胜任力是维修单位质量控制员实施维修质量控制工作的关键因素,也是判定维修质量控制员工作绩效优异与否的重要指标。采取理论与实践相结合的研究方法,采取行为事件访谈法对维修质量控制员进行访谈,收集其胜任力信息,依据实证调研的结果及相关文献研究成果,建立了包含4个一级胜任力指标和17个二级胜任力指标的维修单位质量控制员胜任力模型。其中得到9项维修单位质量控制员核心胜任力模型,运用超级决策软件(SD)对建立的模型准确性进行验证。
The competency of the maintenance quality making repair work quality control, and it is also an nance quality control personnel job. The method of the the behavioral event interview method and interviewing controller is the key factors for maintenance quality controller important indicator to determine the preformance of mainteresearch was a combination of theory and practice. Through maintenance quality controller, the information of competency was collected and the competency model was established based primary and 17 secondary competency indicators. At the same time, set up. Through the questionnaire survey and ANP decision-making troller practical research, 9 core competency model of maintenance on this information, and the model included 4 evaluation system of the competency model was model of service units competence quality con- unit quality controller were obtained, and the model accuracy was verified.
出处
《中国安全生产科学技术》
CAS
CSCD
2013年第1期64-69,共6页
Journal of Safety Science and Technology
基金
2011年中国民用航空局科技项目(MHRDZ201119)
2011年中国民航大学科研启动基金资助项目(2011QD21X)
