摘要
跨专业医疗团队指至少两个医疗保健专业人员为了共同的目标一起工作。有效的团队合作能提高服务质量,减少医疗差错和医疗保健专业人员间的冲突,影响患者满意度和工作人员满意度。建立有效的医疗团队的理论基础有团队成员KSAs能力、人力资源管理和团队发展四阶段。团队KSAs能力主要用于评估团队绩效和构建团队训练内容;人力资源管理主要用于作为团队合作模式和构建团队训练内容;团队发展四阶段主要用于指导团队建立过程和评估团队发展进程。
Multi - profession healthcare team is that team members from at least two heahhcare professions work together for the common purpose. Studies have noted associations between effective teamwork and improve- ments in quality of care, and reductions in medical errors. Teamwork in healtheare can be appreciated by patients, positively influences their satisfaction, and augments provider satisfaction. Furthermore, collaborative professional relationships may decrease burnout among healthcare providers. The theoretical basis of multi - profession health- care team building includes team KSAs eompetencies, Crew Resource Management （CRM） and Four Stages of Team Development. Team KSAs competencies are mainly used for assessing team performance, and building the content of team training. Crew Resource Management is mainly used as a teamwork model, and also can be used to construct the content of team training.
出处
《解放军医院管理杂志》
2012年第10期911-914,共4页
Hospital Administration Journal of Chinese People's Liberation Army
关键词
跨专业医疗团队
团队成员KSAs能力
人力资源管理
团队发展四阶段
multi -profession healthcare team
team KSAs competencies
human resource management
four stages of team development
