摘要
目的:了解社区开展基公共卫生服务的居民满意度现状,探索不同级别地区开展基本公共卫生服务的效果。方法:采取随机抽样的方法,对前来社区卫生服务机构就诊的居民进行满意度问卷调查。结果:居民对9项基本公共卫生服务的满意程度良好,但某些项目开展的情况仍有不足。结论:针对不足进行分析并提出相关建议,为社区卫生服务机构更好地为居民提供有效的服务提供依据。
Objective:To find out the status of satisfaction of residents to the basic public health services, and to explore the effect of the basic pubhc health care.. Method: Choesmg random sampling and questionnaire survey was taken on satisfaction of residents to commumty health service. Results: The survey results show that the good level of satisfaction of residents to the basic public health services, but still some projects are inadequate. Conclusions: These deficiencies and recommendations for better community health service institutions to provide effective services for residents.
出处
《中国卫生经济》
北大核心
2012年第10期52-52,53,共2页
Chinese Health Economics
基金
国家自然基金(71073043)
关键词
基本公共卫生服务
居民
满意度
the basic public health care
resident
satisfaction