摘要
平衡计分卡作为先进的绩效评估方法,开始应用到非营利组织绩效评估之中,为改善和加强非营利组织绩效管理提供了一个崭新的视角。针对平衡计分卡在非营利组织绩效评估应用中存在的障碍,在组织使命与战略规划、顾客满意度、财务维度、信息沟通等方面提出具体的对策与建议。
As an advanced performance evaluation methods, the balanced scorecard was applied in the performance evaluation of the non-profit organization which provided a new perspective of improving and strengthening the performance management of the non-profit organization. Aiming at the obstacles of the balanced scorecard applied in the performance evaluation of the non-profit organization, the paper put forward concrete countermeasures and suggestions from the organization＇s mission and strategic planning, customer satisfaction, financial dimensions and information communication.
出处
《福建行政学院学报》
2012年第4期1-5,共5页
Journal of Fujian Administration Institute
基金
福建江夏学院重点科研项目(2011A004)
关键词
平衡计分卡
非营利组织
绩效评估
Balanced scorecard
Non-profit organizations
Performance evaluation
