摘要
本研究构建了供应商与客户间的多维度信任、承诺与信息共享之间关系的理论模型,并以珠三角地区189家制造业为研究对象,运用结构方程模型对多维度信任、承诺与信息共享之间的关系进行实证研究。研究结果表明,供应商与客户之间的能力信任对计算性承诺与情感承诺有显著的正向影响,对信息共享的影响并不显著;善意信任对情感承诺与信息共享有显著的正向影响,但对计算性承诺的影响并不显著;计算性承诺与信息共享有显著的负向影响,但对信息共享的影响不显著。根据上述实证研究结论,本研究结合中国特殊的文化背景给出相关的管理启示。
The theoretical relationship among multi-dimension trust,multi-dimension commitment and information sharing is proposed based on related literatures and empirically tested using data collected from 189 manufacturing companies in Pearl River Delta.The result shows that competence trust between the supplier and buyer has significant positive impact on calculative commitment and affective commitment,while the impact on information sharing is insignificant;what＇s more,goodwill trust has significant positive impact on affective commitment and information sharing,while has insignificant effect on calculative commitment,on the other hand,calculative commitment has significant positive impact on information sharing,while affective commitment＇s impact is relatively insignificant.Based on the above mentioned empirical study and environment of Chinese culture,some management suggestions are concluded.
出处
《工业工程与管理》
北大核心
2011年第4期46-55,共10页
Industrial Engineering and Management
基金
国家自然科学基金资助项目(70971042
70872031)
广东省高等学校人文社会科学创新团队项目(08JDTDXM63002)
华南理工大学中央高校基本科研业务费资助项目(2009ZM0240
2011SG0003
2011ZM0037)
关键词
能力信任
善意信任
计算性承诺
情感承诺
信息共享
competence trust
goodwill trust
calculative commitment
affective commitment
information sharing
