摘要
采用多维尺度法,通过4项探索性研究,探讨知识员工反生产行为的分类。子研究1系统地梳理知识员工反生产行为的表现形式,得到66种反生产行为;子研究2运用多维尺度法对66种反生产行为进行分类,得到反生产行为的空间分布图;子研究3运用专家数据进行回归分析,得到对反生产行为分类维度的命名依据;子研究4通过聚类分析,确定对4种反生产行为进行命名的有效性。研究结果表明,中国知识员工反生产行为可以从危害程度、不道德程度两个维度进行分类,包括针对他人、针对组织、消极式针对任务、激进式针对任务等4类反生产行为。比较简洁、清晰地梳理了知识员工反生产行为的总体层级体系,不仅能丰富反生产行为理论研究,而且也对中国知识员工反生产行为管理具有较强的指导意义。
Using multi-dimensional scale,this study discussed the typology of counterproductive work behaviors of knowledge worker through four sub-studies. Sub-study 1 explored the concrete behaviors of counterproductive work behaviors of knowledge worker,and found 66 behaviors. Sub-study 2 classified the 66 counterproductive work behaviors by using multi-dimensional scale,and got the two-dimensional configuration of counterproductive work behaviors. Sub-study 3 used experts evaluations to do regression analysis and obtained the evidence of labeling the two dimensions. Sub-study 4 validated the labeling of the four type of counterproductive work behaviors by clustering analysis. In conclusion,it suggested that counterproductive work behaviors of knowledge worker varied from two dimensions：minor versus serious,and unethical versus not unethical. On the basis of these two dimensions,counterproductive work behaviors of knowledge worker appears to fall into four distinct categories：individual-directed,organization-directed,passive task-directed and aggressive task-directed. The study concisely and clearly described the hierarchical structure of knowledge workers＇ counterproductive work behaviors. It not only can enrich counterproductive work behaviors research,but also has important implications for Chinese enterprises to manage knowledge workers＇ counterproductive work behaviors.
出处
《管理科学》
CSSCI
北大核心
2010年第2期86-93,共8页
Journal of Management Science
基金
国家自然科学基金(70601005)
教育部人文社会科学基金(07JC630053)~~
关键词
知识员工
反生产行为
分类
多维尺度法
knowledge worker
counterproductive work behaviors
typology
multi-dimensional scale
