摘要
从研究监理价值与顾客期望值内涵出发,探讨了监理价值与顾客期望值之间的关系,在此基础上,提出监理企业核心竞争力的建设和管理应围绕着顾客期望值而展开,目的是最大限度真正满足顾客的期望,为企业构筑自身的核心竞争力提供新的途径。
This article on the overseeing worth and customer expectations of meaning, of overseeing worth and customer expectations of the relationship between, on the basis of this, by the overseeing enterprise＇s core competitiveness of the construction and management should be centered on customer expectations and start to maximize truly meet customer expectations for enterprises to build their own core competitiveness to provide new channels.
出处
《建筑技术开发》
2008年第10期98-100,共3页
Building Technology Development
关键词
监理价值
顾客期望值
核心竞争力
Overseeing worth
Customer expectations
Core competitiveness
