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浅析健全员工帮助计划(EAP)评估体系 被引量:7

Establishment of EAP Evaluation System
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摘要 EAP(员工帮助计划)是由组织为其成员设置的一项长期的、系统的援助和福利计划,是解决职场压力、提高员工工作绩效的有效措施。应结合过程评估和结果评估两种常见的评估方法,健全EAP的评估体系,注重EAP评估可能遇到的问题,完善员工帮助计划。 EAP (Employee Assistance Programs)is an effective welfare and assistance system which is used to release work stress and promote employees' performance at worksite. This paper begins with the implication of EAP evaluation and proposes a EAP evaluation system, which aims at establishing and completing the evaluation system of EAP. Also, it focuses on two approaches to the evaluation, that is,process evaluation and output evaluation. Finally six problems about the evaluation were explored.
出处 《经济与管理》 2006年第6期76-78,共3页 Economy and Management
关键词 EAP 评估体系 评估指标 EAP, Evaluation System, Evaluation Index
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参考文献6

  • 1Rick Csiernik,A Review of Research Methods Used to Examine Employee Assistance Program Delivery Options,Evaluation and Program Planning,Vol.18,No.1,pp.25-36,1995.
  • 2Dale A.Masi&Michelle E.Goff,The Evaluation of Employee Assistance Program,Public Personnel Management,Vol.16,No.4.
  • 3James Moher,The employee assistance handbook New York Wiley C press.1999.
  • 4Employee Assistant Program for Full-time Appointed Employees,University Human Resouce Service,Indian University,January,2003.
  • 5Perry,Ronald W.,Cayer,N.Joseph,Evaluating Employee Assistance Programs:Concerns and Strategies for Public Employers,Public Personnel Management,00910260,Fall92,Vol.21,Issue 3.
  • 6Highley,J.Carolyn,Cooper,Cary L.,Evaluating Eaps,Personnel Review,00483486,1994,Vol.23,Issue 7.

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