摘要
文章对信任的内涵及概念模型进行了系统分析,构建了团队信任与沟通、协作、绩效的关系模型,指出了虚拟团队信任的两大核心特征:快速信任和基于认知的信任;结合虚拟团队的信任机制,给出了在虚拟团队中建立和维系信任的原则与策略。
The connotation and conceptual model of trust are systematically analyzed. Virtual team trust formation and construction mechanism are discussed by combining with its essential characteristics and its influencing relationship with communication, collaboration, and team performance. The two essential characteristics of virtual team trust are pointed out, which are "swift trust" and "cognition-based trust". Finally, management principles and specific strategies for trust construction and maintenance in virtual team are presented.
出处
《华东经济管理》
2006年第3期94-97,共4页
East China Economic Management
关键词
虚拟团队
信任
快速信任
基于认知的信任
建构策略
virtual team
trust
swift trust
cognition-based trust
construction strategies