摘要
目前的工作流建模工具大多是面向活动、面向产品、面向目标或面向决策的,没有强调工作流是多个角色主体协作的过程,工作流的绩效最终依赖员工及其角色的作用.从角色及其合作的角度,分析了面向角色的工作流模型及其表示方法,为工作流的管理提供新的思路.在此基础上,研究了角色、agent和工作流的关系,给出了一种面向角色的工作流多agent管理系统模型和原型.
Many workflow-modeling tools have been developed, but most of them describe business process in terms of activity, product, goal or decision-making. Little attention is paid to roles and interactions among them. However, the success of an enterprise depends on its people and their accountabilities in the final analysis. In this paper, role-oriented workflow modeling is analyzed from the perspective of roles and their interactions. Then how to represent the role-oriented workflow models is discussed, which provide a new method for workflow management. Furthermore, with reference to the architecture of WFMC, role-driven approach to workflow management systems described by multi-agent systems (MAS) is proposed based on the analysis of the relationship between agents and roles, between MAS and workflow systems. A prototype is realized based on the approach.
出处
《管理科学学报》
CSSCI
2004年第2期55-62,共8页
Journal of Management Sciences in China
基金
国家自然科学基金资助项目(70301004)
国家863高技术研究发展资助项目(2001AA414120).
