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渠道成员绩效的评估 被引量:6

Performance Appraisal For The Channel Members
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摘要 认识渠道成员绩效评估的重要性,来熟悉限制评估范围和次数的各种因素,同时理解绩效评估和每日监控的差异,了解渠道成员绩效审计的基本模式、渠道成员绩效评估所使用的关键标准;掌握应用绩效标准的三个基本方法。最后必须认识到改进渠道成员绩效纠正行为有时是必须的,它们更偏向终端的渠道成员。 Recognize the importance of evaluating channel member performance, be familiar with the factors that limit the scope and frequency of evaluations, understanding the difference between performance evaluation and day- to- day monitoring, know the basic format for a channel member performance criteria, finally, realize that corrective actions are that they are preferable to termination of channel members.
出处 《上海管理科学》 2002年第6期25-28,共4页 Shanghai Management Science
关键词 营销渠道 渠道成员 绩效评估 市场营销 销售能力 态度 竞争 Marketing channel, Channel members, Performance evaluation
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参考文献7

  • 1[1]E. Raymond Corey, Frank V. Cespedes, and V. Kasturi Rangan,"Going to Market", Boston: Harvard Business School Press, 1996,pp. 94 - 96
  • 2[2]Roger Pegrem, "Selecting and Evaluating Distributors", New York: National Industrial Conference Board, 1995, pp. 103 - 104
  • 3[3]M. Christine Lewis and Douglas M. Lambert, "A Model of Channel Member Performance and Satisfaction," Journal of Retailing (Summer 1994): 202-225
  • 4[4]Manohar U. Kalwani and Narakesari Narayands, "Long - Term Manufacturer- Supplier Relationships: Do They Pay Off for Supplier Firms? "Journal of Marketing (January 1995): 1 - 16
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  • 6[6]Peter R. Dickson, "Distribution Portfolio Analysis and the Channel Dependence Matrix: New Techniques for Understanding and Managing the Channel," Journal of Marketing (Summer 1993): pp. 35-44
  • 7[7]Robert A. Ping Jr., "Does Satisfaction Moderate the Association between Alternative Attractiveness and Exit Intention in a Marketing Channel?" Journal of the Academy of Marketing Science 22, no.4 (1994): pp. 364-371

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