摘要
面对公共卫生事件,控制谣言成为研究热点。现有研究多从理论层面将政府信任、信息公开、谣言治理相结合。但政府信任如何形成、如何对公众谣言使用行为意向产生影响并不明确。本研究以新冠肺炎疫情为研究语境,在H市X社区进行调研,在整合与扩充因果链模型基础上,通过发放调查问卷,来考察公众的政府信任对其谣言使用行为意向的影响。研究得出,政府信任对危机感知、危机接受度以及谣言使用行为意向都存在直接影响,政府信任与谣言使用行为意向之间的间接回归路径成立。对于提升政府公信力,建设舆情防控体系、现代化应急管理体系具有实践指导意义。
In the face of public health events,controlling rumors has become a research hotspot.Most of the existing research combined government trust,information disclosure and rumor governance from the theoretical level.However,it is not clear how government trust is formed and how it affects the intention of public rumors to be used.Taking the COVID-19 as the research context,this study conducted a survey in the X community of H City.Based on the integration and expansion of the causal chain model,the influence of the public's government trust on the intention of rumor use behavior was examined by issuing a questionnaire.The study concluded that government trust has a direct impact on crisis perception,crisis acceptance and rumor use behavior intention,and the indirect regression path between government trust and rumor use behavior intention is established.It has practical guiding significance for enhancing the credibility of the government,building a public opinion prevention and control system,and modernizing the emergency management system.
作者
马旭
关欣
MA Xu;GUAN Xin(School of Public Policy and Management,University of Chinese Academy of Sciences,Beijing 100049)
出处
《科技促进发展》
2024年第3期252-259,共8页
Science & Technology for Development
关键词
政府信任
谣言使用行为意向
危机接受度
危机感知
government trust
public's intention to use rumors
crisis acceptance
crisis perception
