摘要
[目的/意义]旨在为健康信息网站的优化提供参考。[方法/过程]立足于用户的使用体验,建立了测评健康网站可用性的评价指标体系,设计了4个应用场景9项测评任务,采用用户测评法对中国公众健康网、MedlinePlus、丁香医生3个具有代表性的公众健康网站进行可用性测评。[结果/结论]影响健康网站信息可用性的因素包括网站性质、网站资源的完备程度、网页的组织和检索模式设计和网站信息的筛选机制和广告推送机制等。官方类网站要利用自身优势,加强资源的多样性、可获得性建设,而商业性质的健康信息网站要注意对信息透明性和归源性的建设,以此提升用户对网站资源内容质量的认可度。
[Purpose/significance] The paper aims to provide references for the optimization of public health websites. [Method/process] Based on user’s experience,this paper establishes an evaluation index system for the usability of health information website,and designs four application scenarios and nine evaluation tasks. The user evaluation method is adopted to evaluate the usability of three representative public health websites: China Public Health Network,MedlinePlus and Clove Doctor. [Result/conclusion] The factors affecting the availability of healthy website information include the nature of website,the completeness of website resources,the design of web page organization and retrieval mode,the screening mechanism of website information and the mechanism of advertising push,etc. The official websites should take advantage of their own advantages to strengthen the construction of resources diversity and accessibility,and commercial health information websites should pay attention to the construction of information transparency and attribution to improve users’ recognition of the content quality of website resources.
作者
韦佳雯
袁曦临
Wei Jiawen;Yuan Xilin(School of Economics and Management,Southeast University,Nanjing Jiangsu 211189;Southeast University Library,Nanjing Jiangsu 211189)
出处
《情报探索》
2022年第9期56-63,共8页
Information Research
基金
国家社科基金重大课题“新时代我国文献信息资源保障体系重构研究”(项目编号:19ZDA346)成果之一。
关键词
用户体验
公众健康网站
可用性
user experience
public health website
usability
