摘要
新冠肺炎疫情期间,以政府部门为主导,多元主体共同参与的社区应急治理模式已成为我国基层疫情防控的重要举措。其中的城市居民作为应急响应的主体之一,其参与社区应急治理又具备得天独厚的优势,但在实践中却往往因面临种种困境而导致该群体的应急治理成效大打折扣。此外,该群体面临的困境背后也存在复杂的作用机理,过往的研究对此却少有关注。在此基于扎根理论对35名上海市社区应急响应者进行深度访谈,并对访谈文本进行梳理与编码。经归纳分析后,得到公共危机情境下,城市居民响应社区治理的困境及相关作用机制。研究发现,城市居民应急响应的困境可分为内、外两大部分,其中内部困境可细分为团队困境(包含人手短缺与人员素质不齐)与个体困境(包含家庭负担、工作负荷与负面情绪);而外部困境则反映为政策、制度困境(包含制度僵化、物资匮乏与宣传缺位)与环境困境(包含气候恶劣与群众质疑)。在此基础上,政策、制度困境作用于团队困境与环境困境;环境困境作用于个体困境;而个体困境又作用于团队困境。进一步构建并完善了相应的理论模型,从而有益于学界进一步深化相关领域的研究。
During the COVID-19 epidemic,the community emergency management model led by government departments and participated by multiple subjects has become an important measure for epidemic prevention and control at the grass-roots level in China.Among them,urban residents,as one of the main bodies of emergency response,has unique advantages in participating in community emergency governance.However,in practice,the effectiveness of emergency management of this group is greatly reduced due to various difficulties.In addition,there is a complex mechanism behind the difficulties faced by this group,which has received little attention in previous studies.Based on grounded theory,we conducted in-depth interviews with 35 Shanghai community emergency responders,and sorted and coded the interview text.After inductive analysis,we obtained the dilemma and related mechanism of urban residents’response to community governance in the context of public crisis.The study found that the dilemma of urban residents’emergency response can be divided into two parts:internal and external.The internal dilemma can be subdivided into team dilemma(including shortage of staff and uneven personnel quality)and individual dilemma(including family burden,workload and negative emotions).The external dilemmas are reflected in policy,institutional dilemmas(including institutional rigidity,lack of materials and lack of publicity)and environmental dilemmas(including bad weather and public doubts).On this basis,policy and system dilemmas act on team dilemmas and environmental dilemmas,environmental dilemmas act on individual dilemmas,and individual dilemmas act on team dilemmas.The corresponding theoretical model is further constructed and improved,which is beneficial to the academic community to further deepen the research in related fields.
作者
汪伟全
赖天
WANG Weiquan(School of Political Science and Public Administration,East China University of Political Science and Law,Shanghai 201620,China)
出处
《河海大学学报（哲学社会科学版）》
CSSCI
北大核心
2021年第5期83-93,112,共12页
Journal of Hohai University：Philosophy and Social Sciences
关键词
城市居民
应急响应
社区治理
治理困境
新冠疫情防控
city dweller
emergency response
community governance
governance dilemma
prevention and control of the COVID-19
