摘要
对于地铁列车架大修项目中的索赔管理进行研究,着力于建立一套标准的索赔管理模式,其主要包括索赔意识、索赔解决和索赔监督三个方面。明确了在项目管理和索赔的不同阶段应侧重于哪些工作;阐述了索赔团队人员的角色职责、工作流程;总结了面对不同的索赔对象应采取针对性的策略。
This thesis studies the claim management in the railway vehicle overhaul project,and focuses on establishing a set of standard claim management model,which mainly includes claim awareness,claim resolution and claim monitoring.It identifies what work should be focused on during the different phases of project management and claims;elaborates the roles and responsibilities of the claim team members and the working process,and summarizes the strategies that should be adopted in the face of different claim objects.
作者
陈晓明
CHEN Xiao-ming(Shentong Bombardier(Shanghai)Rail Transit Vehicle Maintenance Co.,Ltd.,Shanghai 201615,China)
出处
《价值工程》
2021年第2期87-89,共3页
Value Engineering
关键词
架大修
项目管理
索赔
谈判
overhaul
project management
claim
negotiation
