摘要
目的:探讨在脑卒中偏瘫患者康复护理中应用基于SHEL模式的针对性护理对不良事件的影响。方法:对200例脑卒中偏瘫患者的资料进行回顾,有94例患者仅接受常规护理,记为A组;剩余106例患者接受基于SHEL模式的针对性护理,记为B组。对比两组不良事件发生率,护患纠纷发生率和投诉率,对各方面的满意度评分。结果:A组患者总不良事件发生率、护患纠纷发生率和投诉率均优于B组,且B组患者满意度评分均高于A组,差异均有统计学意义(P<0.05)。结论:对脑卒中偏瘫患者应用基于SHEL模式的针对性护理可减少不良事件,降低护患纠纷发生率和投诉率,提升满意度。
Objective:To explore the effect of SHEL-based targeted nursing on adverse events in rehabilitation nursing of stroke patients with hemiplegia.Methods:Data of 200 stroke patients with hemiplegia were retrospectively analyzed.94 of them received routine nursing only and were recorded as group A.The remaining 106 cases received SHEL-based targeted nursing and were recorded as group B.The incidence of adverse events,nurse-patient disputes and complaints between the two groups,and scores the satisfaction of each aspect were compared.Results:The incidences of total adverse events,nurse-patient disputes and complaints in group A were better than those in group B,and the satisfaction scores of group B were higher than those of group A,with statistically significant differences(P<0.05).Conclusion:The application of SHEL-based targeted nursing in rehabilitation nursing of stroke patients with hemiplegia can reduce adverse events,control the incidence of nursepatient disputes and complaints,and improve satisfaction.
作者
周静
庞海云
汪澄
ZHOU Jing;PANG Hai-yun;WANG Cheng(The First Affiliated Hospital of China University of science and Technology(Anhui Provincial Hospital),Hefei 230001,Anhui)
出处
《安徽卫生职业技术学院学报》
2020年第6期73-74,77,共3页
Journal of Anhui Health Vocational & Technical College