KIBS企业与客户互动创新的影响因素及其作用机制研究被引量：3

Factors and Mechanisms of Interacting Innovation Between KIBS Firm and Its Customers

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摘要在探讨知识密集型服务(KIBS)企业、客户互动的广度及深度与创新绩效之间关系的基础上,进一步分析了影响互动广度和互动深度的影响因素,并通过对我国企业大样本的问卷调查统计,借助结构方程建模(SEM),对所提出的理论假设进行了验证分析,深入研究了内外部因素影响KIBS企业与客户的互动以及与客户的互动促进KIBS企业创新绩效的作用机制和路径关系,为我国KIBS企业提高创新能力和创新绩效提供了有益的理论指导. It first analyzed effect of interaction breath and depth between knowledge intensive based service （KIBS） firm and its customers on innovation performance. Then, it further analyzed the influencing factors of interaction breath and depth. Through the questionnaire survey and structural equation modeling （SEM）, the theoretical hypotheses were verified and analyzed. It finds the internal and external factors that affect the interaction between KIBS firm and its cus- tomers, and the mechanisms that customer interaction promotes KIBS firm＇s innovation performance. It provides some useful theoretical guidances for KIBS firms to improve their innovation capability and innovation performance.

作者何郁冰吴倩倩

机构地区福州大学经济与管理学院中国科学院大学管理学院

出处《研究与发展管理》 CSSCI 北大核心 2015年第6期57-67,共11页 R&D Management

基金国家自然科学基金资助项目"外部创新要素异质性对开放式创新绩效的影响机理研究"(71272171) 福建省高等学校新世纪优秀人才支持计划资助项目"基于吸收能力的企业内外部创新资源整合机制研究"(JA12034S)

关键词 KIBS企业创新客户互动互动模式创新绩效结构方程建模 innovation in KBIS firm interaction with customer interaction model innovation performance SEM

分类号 F270 [经济管理—企业管理]

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