摘要
图书馆全面质量管理作为网络环境下图书馆新的管理模式,已经得到国内外图书馆学者的认同。本文在介绍图书馆全面质量管理的含义后,着重论述全面质量管理的工具和技术在图书馆的应用。
The library total quality management has gotten recognized by library scholars at home and abroad as the latest management model under networked environment. This paper discusses the tools and techniques of total quality management applicated at libraries emphatically, after introducing the meaning of library total quality management.
出处
《图书情报工作》
CSSCI
北大核心
2002年第7期104-106,113,共4页
Library and Information Service
关键词
全面质量管理
图书馆管理
质量管理工具
质量管理技术
total quality management library management tool of quality management quality management technique
