摘要
通过对情绪、情绪管理的概念的分析,阐述了在空中交通管制工作中管制员对待情绪的正确态度以及科学管理情绪的方法。
Through the analysis of the emotions and the management of emotions, this paper illustrated the correct attitude of air traffic controller （ATC） toward emotions and the scientific management of emotions.
