摘要
细节服务是图书馆服务的细化和深化,是图书馆服务质量和水平的体现。介绍了细节服务的内涵,对图书馆细节服务过程进行了解读,探讨了图书馆开展细节服务的途径与策略。
The detail service, which is the refining and deepening of library service, reflects the quality and the level of library service. This paper introduces the connotations of detail service, explains the process of library＇ s detail service, and puts forward some paths and strategies for the library to carry out the detail service.
出处
《科技情报开发与经济》
2013年第5期50-52,共3页
Sci-Tech Information Development & Economy
关键词
图书馆
细节管理
细节服务
library
detail management
detail service
