摘要
目的:了解无偿献血服务需求未满足状况及无偿献血促动因素,探索有效促进无偿献血招募思路。方法:采用问卷形式,对献血者和非献血者服务需求未满足情况及献血促动因素进行调查。结果:献血者献血服务需求较高;献血者主要需求是获得足够的尊重,而非献血者的主要需求是献血途径和献血知识的认知;献血者献血服务需求未满足情况主要有:没有受到足够的尊重或对血站印象不好、自己献血对血站意义不大、找不到可以带领自己去献血的人、献血程序繁琐等,献血的主要原因是奉献爱心;而非献血者献血服务需求未满足情况主要有不清楚怎么献血、对血站系统不熟悉、没人要求自己献血,不献血的主要原因是没有社会压力。结论:加强血站的自身建设,提高服务水平、加大献血知识宣传力度,提高人们对献血重要性的认识、利用社会压力,鼓动人们广泛参与献血是当前强化献血招募的重要举措。
Objective： The paper aimed at studying the status of unmet care needs among donating blood and the motivation factors of blood donation, to effectively solve the problems existing in the recruitment of blood donors. Methods： the status of unmet care needs among donating blood and its motivation factors were surveyed with questionnaire. Results： Donate blood donor service demand is higher than before, the main demand is enough respect. And to non blood donors, blood donation way and knowledge was the main demand. The main unmet care needs among donating blood were no enough respect or bad impression on the blood stations, little sense of blood, inability to find someone to company them to donation, and complicated donation procedures, the main reason of blood donation is the love. And to non blood donors ,the main unmet care needs were don＇t know how to blood donation, not familiar with the blood stations system, no one request their donations, the main reason for no donation was no social pressure. Conclusion： To improve the recruitment of blood donors, it is necessary to strengthen the construction of their own blood stations and improve the service level, increase the blood donation knowledge propaganda and raise people＇s recognition of the importance of blood donation, use social pressure and encourage widespread participation in donation.
出处
《医学与社会》
2012年第10期46-48,共3页
Medicine and Society
关键词
无偿献血
服务需求
促动因素
Blood donation
Care needs
Motivation factors
