摘要
一直以来,人们普遍采用传统的劳动生产率来衡量服务企业的劳动生产率,但是服务业与制造业具有不同的特点,同时不同服务企业的产品形式、服务质量和需求情况差异很大,因此,服务企业是否可以直接采用传统劳动生产率的计算方法值得商榷。本文针对服务企业的不同情况探讨了传统劳动生产率的不同应用,以及对投入和产出的不同指标形式进行了讨论,希望能为更有效地计算服务企业劳动生产率作出有益的探索。
Traditional labor productivity is always used to calculate the efficiency of service firms. But service industry is to-tally different from manufacture, and service finns have great difference in contents of service products, quality and demand. It would be worthy of further research whether the traditional labor productivity could be used in service firms. This article dis-cusses the application of traditional labor productivity in service firm, and quantity label and financial label of input and out-put. It would be a useful exploration on the effective measurement of labor productivity in service finns.
出处
《科技通报》
北大核心
2012年第7期198-202,218,共6页
Bulletin of Science and Technology
基金
上海市教育委员会上海市教育发展基金会科研项目资助(10CGB24)
关键词
服务企业
劳动生产率
服务质量
物质指标
财务指标
service Firms
labor productivity
service quality
quantity label
financial label
