摘要
本文探讨了参考咨询质量评价体系的构建问题,在提出主客体指标体系的基础上辅以实证研究,以期为参考咨询质量评价的健康发展提供若干思路。
This article discusses the subject on the construction of quality assessment system of reference service, and on the base of putting forward the index system of main body and object, the case research is applied to offer some countermeasures.
出处
《图书馆工作与研究》
CSSCI
北大核心
2012年第7期24-27,共4页
Library Work and Study
关键词
图书馆
参考咨询
质量评价体系
Library
Reference service
Quality assessment system
