外部结点、内部资源与企业创新绩效的关系研究:以长三角地区199家科技服务业企业为实证被引量：10

External Linkages,Internal Resources and Innovation Performance: The Evidence from 199 Technology Service Firms in Yangtze River Delta

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摘要本文以长三角地区199家科技服务业企业为研究样本,分析了外部结点、内部资源与企业创新绩效的关系.研究结果表明,外部结点的交流频度,特别是与顾客、供应商以及战略联盟的交流,更好地促进了服务行业企业新服务产品形式的创新.在企业内部,员工素质增加了服务创新与组织创新的可能性,也对企业创新程度产生重要影响.与以往关于服务企业创新的研究结果不同,本文还发现企业内部正式与非正式的R&D活动显著地促进了企业创新的程度. It examines the innovation performance of 199 technology service firms in Yangtze River Delta Area,analyses the relationship between external linkages,internal resources and enterprise innovation performance.Results suggest that external linkages,particularly with customers,suppliers and strategic alliances,significantly enhance innovation performance in term of the introduction of new services.A highly qualified workforce increases the probability of service and organizational innovation,and increases the extent of a firm＇s innovation.Contrasting with some earlier research on services,the presence of formal and informal RD activities significantly increases the extent of enterprise＇s innovation.

作者杨潇池仁勇

机构地区浙江工业大学经贸管理学院

出处《研究与发展管理》 CSSCI 北大核心 2012年第1期35-43,共9页 R&D Management

基金国家自然科学基金资助项目"中小企业集群变迁与区域创新网络重构"(70873110) 浙江省科技厅计划项目"经济转型背景下的块状经济高级化途径与对策"(2008C200018)

关键词服务业创新外部结点内部资源 service innovation external linkages internal resources

分类号 F270 [经济管理—企业管理]

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