摘要
目的了解医生心理资本现状,并分析其特点,以使医院管理更加具有针对性。方法运用定量与定性相结合的方法,对公立医院医生进行心理资本状况的研究。结果医生事务型心理资本得分4.25分,人际型心理资本得分4.41分;医生心理资本各维度得分最高的是“谦虚沉稳”,得分最低的是“乐观希望”;医生心理资本在性别、年龄、工作总年限、月均收入等方面存在差异,而在职称、医院级别、聘用形式等方面无差异。结论医生具有较强的心理资本以应对压力。增强医生心理资本,对提高医疗服务质量具有重要的实践意义。
Objective To study the state of doctors' psychological capital in public hospitals, and to analyze the characteristics of such capital, so as to better leverage the capital as a hospital management tool. Methods A quantitative and qualitative resekrch was made on the state of doctors' psychological capital. Results The doctors' task-oriented psychological capital scored 4. 25, and guanxi-oriented psychological capital 4. 41; "modesty and prudence"scored the highest in all dimensions of the doctors' psychological capital, "optimism and hope"lowest; the doctors with different genders, ages, seniority, and monthly average income have a difference in psychological capital. However, no significant difference was found with varying titles, hospital levels, and employment models. Conclusion The doctors were found with a strong psychological capital to cope with stress. Better psychological capital will raise quality of care in practice.
出处
《中华医院管理杂志》
北大核心
2012年第2期107-110,共4页
Chinese Journal of Hospital Administration
基金
教育部人文社会科学研究规划基金项目(09YJA630114)
关键词
公立医院
医生
心理资本
特征
Public hospital
Doetor
Psychological capital
Characteristic