基于BSC的企业知识管理绩效评价模型及评价方法研究被引量：7

Study on Performance Evaluation Model and Evaluation Method of Enterprise Knowledge Management Based on Balanced Score Card

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摘要分析出平衡计分卡和知识管理绩效评价的关系,应用层次分析法从平衡计分卡角度构建了知识管理绩效评价指标体系的三层模糊综合评价模型,结合该模型运用AHP—FCE方法对知识管理绩效进行评价,为知识管理绩效评价提供了可量化的科学评价方法。 This article analyzes the relationship between balanced score card and knowledge management performance evaluation, and constructs the fuzzy comprehensive evaluation model of the performance evaluation indicators system based on balanced score card by analytic hierarchy process. Finally, the paper uses the model to evaluate the knowledge management performance by AHP- FCE. A quantifiable scientific evaluation method is provided.

作者张瑞红

机构地区安阳师范学院计算机与信息工程学院

出处《科技管理研究》北大核心 2011年第23期159-162,共4页 Science and Technology Management Research

基金河南省自然科学研究项目"平衡计分卡在企业知识管理绩效评价中的应用"(2009B120001) 安阳师范学院校级青年骨干教师资助项目

关键词平衡计分卡知识管理层次分析法模糊综合评价绩效评价 balanced score card knowledge management analytic hierarchy process fuzzy comprehensive evaluation performance evaluation

分类号 O242.1 [理学—计算数学] F270.7 [经济管理—企业管理]

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