摘要
根据研究假设,以347份问卷调查结果对公务员情绪智力与其工作绩效的关系进行实证研究。研究结果表明:公务员情绪智力中的自我觉知、自我管理、社会觉知和社交技巧四个维度对任务绩效和关系绩效均有显著正向影响,这四个维度的不同表现水平,将带来公务员工作绩效的差异。据此,为了有效提升公务员情绪智力水平,本文从编制情绪智力词典、开发情绪智力测评体系、个人发展、组织发展等角度提出了对策建议。
Based on the assumptions,the research discussed the relationship between emotional intelligence of civil servants and their job performance.The results show that their job performance is positively influenced by the four dimensions of emotional intelligence which are self-awareness,self-management,social awareness,and relationship management.Then,in order to effectively improve the level of emotional intelligence,we should prepare the dictionary of emotional intelligence,develop emotional intelligence assessment system,and design personal development plan and organizational development plan.
出处
《中国行政管理》
CSSCI
北大核心
2011年第11期49-52,共4页
Chinese Public Administration
关键词
公务员
情绪智力
工作绩效
civil servant
emotional intelligence
job performance
