摘要
随着市话容量的不断提高,查询台的工作量也越来越大,用户对信息查询工作的质量要求不断提高.但是查询台的资源不可能无限度地随用户的要求而增加,那么,如何在资源有限的情况下满足尽可能多的用户的高质量需求呢?文章介绍的信息查询系统较好地解决了这一矛盾.其硬件组成、主要的软件构成及执行流程,使系统具有结构简单、查询速度快、报告准确、话务员工作量小、操作简单等特点.同时,还可通过进一步的改进实现更高的自动化和更广泛的业务范围.
With the increasing capacity of local telephone network, users require higher quality of inquiry work. However , the resource of inquiry station can not increase as much as the users' demand, therefore the problem is how to meet the demand of users with limited resources.The inquiry system developed by BUPT can solve this problem well. This paper introduces the system' s hardware architecture and working process of the software. This system is also a technique still in developing, therefore, this paper provides plans for further improvement. The system is in accordance with the national telecommunications standards.
出处
《现代电信科技》
1999年第4期19-23,41,共6页
Modern Science & Technology of Telecommunications
