摘要
目的了解临床护士情绪智力及工作绩效现状,探讨情绪智力与工作绩效的相关性,为提高护士工作绩效提供依据。方法采用工作场所情绪智力测量量表(WEIS)及护理专业行为表现六维度评分表(Six-DScale)对359名临床护士情绪智力及工作绩效进行测量,考查其情绪智力分布及与工作绩效的关系,建立回归模型。结果临床护士情绪智力总分5.04±0.66,工作绩效总分2.90±0.51;年龄、职称对工作绩效有显著影响(均P<0.05);情绪智力各维度与工作绩效呈显著正相关(均P<0.01);情绪智力4个维度是工作绩效的影响因素(均P<0.01)。结论临床护士具有较高情绪智力,工作绩效水平一般,情绪智力越高工作绩效越好。护理管理者应采取措施提高护士的情绪智力,从而提高其工作绩效。
Objective To understand the status quo of clinical nurses＇ emotional intelligence and their job performance,to explore the relationship between them,and to provide information for improving nurses＇ job performance.Methods A total of 359 clinical nurses were investigated by using Wong＇s Emotional Intelligence Scale（WEIS）and Schwirian＇s Six Dimension Scale（Six-D Scale）.Nurses＇emotional intelligence and their job performance were described and the regression module for them was built.Results The clinical nurses scored 5.04±0.66 in WEIS and 2.90±0.51 in job performance.Age and professional title had a great impact on job performance（P〈0.05 for all）.All dimensions of WEIS were significantly and positively correlated with job performance（P〈0.01 for all）.All four dimensions of WEIS affected nurses＇ job performance（P〈0.01 for all）.Conclusion Clinical nurses＇emotional intelligence is at a high level,and their job performance is at middle level.The higher the emotional intelligence of nurses,the better the job performance of them.Nursing managers should take measures to cultivate clinical nurses＇ emotional intelligence so as to improve their job performance.
关键词
临床护士
情绪智力
工作绩效
影响因素
相关性分析
clinical nurses
emotional intelligence
job performance
influencing factor
correlation analysis
