摘要
高校、教职工和学生是高等教育服务品牌的价值金三角,高等教育服务品牌是高校、教职工和学生价值相融的结果。服务营销是高校与学生价值相融实现的有力途径,内部营销是高校与教职工价值相融的实现手段,教职工与学生价值相融的实现主要依靠互动营销。服务价值链的构建是高等教育服务品牌价值相融的关键。
College, faculty and students, which actualize the higher education service brand by value amalgamation, are the golden value triangle of service brand in higher education. A useful approach to implement value amalgamation of college and students is service marketing; Internal marketing is an instrument to achieve the value amalgamation of college and faculty; The realization of value amalgamation between faculty and students is mainly by dint of interactive marketing; The sticking point of value amalgamation of higher education service brand is to design service value chain.
基金
河北省科技厅软科学指令性项目(项目编号:09457203D)
关键词
高等教育
服务品牌
价值相融
营销
higher education
service brand
value amalgamation
marketing