摘要
目的了解护士长对无惩罚性自愿报告差错管理方式的认知,为建立和实施这一制度提供依据。方法采用自设问卷对96名护士长无惩罚性自愿报告差错管理制度的认知进行调查。结果93.75%的护士长对国内这一制度了解或部分了解,98.96%的护士长了解或部分了解其内涵;97.92%基本知晓该制度是为了获取信息制定预防措施。结论护士长对这一制度的认可程度高,但对其有效性和实用性仍持不确定态度。因此,护理管理者应尽快转变观念,积极构建有效通畅的无惩罚性自愿报告护理差错管理制度,以提高医疗护理安全。
Objective To investigate the knowledge and attitude to non - punitive voluntary error reporting system among head nurses and provide basis for establishing and enforcing the system. Method Ninety - six head nurses were investigated with a questionnaire on their knowledge and attitude to non - punitive voluntary error reporting system. Results 93.75% head nurses knew the system partly or well. 98.96% head nurses understood its connotation partly or well. 97.92% head nurses thought its aim was to get more information to take prevention measures. Conclusion The head nurses have a high agreement to the non - punitive voluntary error reporting system,and it is urgent for nursing managers to establish effective non - punitive voluntary error reporting system in order to improve nursing security.
出处
《护理管理杂志》
2009年第11期14-15,共2页
Journal of Nursing Administration
关键词
护士长
无惩罚性自愿报告差错制度
认知
head nurse
non -punitive voluntary error reporting system
attitude
