摘要
基于电力企业绩效评估体系改进的必要性,通过对电力产业的外部环境,市场结构及产业特点的分析,采取Kaplan和Norton提出的平衡计分卡,从财务、顾客、内部运作程序、学习与成长4个方面,运用德尔菲法、AHP层次分析法,以及主成分分析法对各指标赋权,构建了新的发电企业业绩评估体系.
In view of the necessity of the electric power enterprise performance assessment improvement combined with the analysis of the exterior environment, market structure and the characteristics of the electric power industry, this paper adopts the balance scorecard method put forward by Kaplan and Norton from four aspects, namely, finance, the customer, inner process, study and growth. At the same time, it makes use of the Delphi technique, AHP decision-support model and main composition analysis method to engender weighted index. As a result, a new electric power enterprise performance assessment is set up.
出处
《上海电力学院学报》
CAS
2008年第4期409-411,415,共4页
Journal of Shanghai University of Electric Power
基金
上海市教委重点项目(06ZS70)
上海市教委重点学科项目(J51302)
关键词
绩效评估体系
发电企业
平衡计分卡
performance measurement system
electric power enterprise
balance score card
