服务创新的实施框架及其实证被引量：18

The empirical study on the implementation framework of service innovation

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摘要本文回归熊彼特主义下的创新概念本质,以知识密集型服务业为研究对象,认为服务创新实施内容主要包括:产品创新、过程创新、组织创新和市场创新这四大方面,提出服务创新是从产品概念到市场开发的"一连串的事件",市场和组织创新应当纳入服务创新的内容框架并受到充分重视。 Focus on the knowledge intensive service industry, it traces to Schumpeterian concept of innovation, and tries to construct the conceptual framework for service innovation. Based on the multi-case and empirical studies, it is found that the content of service innovation is comprised of a series of innovation, namely, product innovation, process innovation, organizational innovation, and marketing innovation.

作者魏江陶颜陈俊青

机构地区浙江大学管理学院

出处《科研管理》 CSSCI 北大核心 2008年第6期52-58,共7页 Science Research Management

基金国家自然科学基金(编号70373026) 起止时间:2004.1-2006.12 浙江省科技规划重点项目(编号2005C25002) 起止时间:2005.1-2006.12

关键词服务创新知识密集型服务业框架 service innovation knowledge intensive service industry framework

分类号 F062.9 [经济管理—政治经济学] F204 [经济管理—国民经济]

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参考文献22

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