摘要
回顾民航业特殊行业中从业者(飞行员、管制员和机务维修人员)特定的工作负荷及其测量方法,工作负荷引起压力的心理机制,以及过高的工作负荷可能对从业者生理反应和身体健康造成的负面影响,并提出了改善从业者过高工作负荷的措施和方法。与此同时,指出应该进一步研究民航从业者的工作负荷与某些组织变量(如人误、离职意向、工作满意感)的关系,这不仅可以帮助保障飞行安全、提高从业者的工作满意度,而且具有理论意义。
Special practitioners' workload in Civil Aviation Industry (the pilots, the air controllers and the maintenance men) is reviewed; the method for measuring workload is stated. Psychological mechanism about how workload causes stress is discussed as well as the effects of too much workload on the workers' physiological reaction and health. In addition, to ensure the flight safety and improve the job satisfaction of practitioners, the relationships between practitioners'workload and some organizational variables (e. g. human error, turnover intention and job satisfaction) are suggested to pay more attention to.
出处
《中国安全科学学报》
CAS
CSCD
2008年第6期28-33,共6页
China Safety Science Journal
基金
国家自然科学基金资助(70401018)