公共服务动机：内涵、检验途径与展望被引量：46

Public Service Motivation:Connotation,Testing and Prospects

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摘要公共服务是一种特殊的使命,它解决的是涉及整个社会的公共问题。担当这一使命的个体应具有一种更高水平的伦理。传统动机理论在解释这一点上遇到了许多困境。公共服务动机理论则集中研究公共部门行为,在于识别、测量和理解这种公共服务伦理。有一些学者在这方面已经做了不少努力,通过检验公共部门雇员的公共服务动机水平和影响因素,揭示公共服务动机的结构,试图建立对公共服务行为能做出更合理解释的公共服务动机过程理论。这一理论虽然在研究方法和结论上是否具有普遍性还需进一步完善,但已经显示出对公共服务行为解释的合理性,并可能为公共部门行为激励结构设计提供一种新的思想源泉。 Public service is a special mission, which is to resolve public issues involved the whole community and therefore individuals who take on this mission should have a higher level of ethics. Traditional motivation theory has encountered many difficulties to explain this point and then Public Service Motivation Theory is to identify, measure and understand this public service ethic focusing on the behavior of public sectors. Some scholars in this area have already paid close attention to the inspection of the public service level of employees in public sectors and its factors to reveal the structure of public service motivation. They tried to build the process theory of Public Service Motivation which would provide a more reasonable explanation for public service. Although the universality of its research methods and conclusion need to be further improved, the theory has shown its reasonable interpretation of the public service, and will act as a source of new ideas to design the public sector incentive structure.

作者叶先宝李纾

机构地区北京师范大学管理学院中国科学院心理研究所

出处《公共管理学报》 CSSCI 2008年第1期56-60,共5页 Journal of Public Management

基金教育部高校博士生到中科院访学资助项目[教研司(2005)33号]

关键词公共部门公共服务动机行为激励 Public Sector Public Service Motivation Motivation of Behavior

分类号 D035 [政治法律—政治学]

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