摘要
旅游业是劳动与知识密集型行业,人力资源已经成为旅游业竞争力的关键因素。湖北省旅游业随着中部经济的不断崛起而发展迅猛,从业规模不断扩大,但存在较大“结构失衡与失调”问题,基于结构主义理论,运用社会学调查方法,揭示出湖北旅游业人力资源现状:从业规模结构不合理,旅行社从业人员规模偏小;年龄结构以中青年为主,呈现“年轻化”;职称学历结构不合理,高职称高学历比重偏小;计算机、外语等技能专业比重偏小,外语等技能培训不够;培训力度不够,培训内容、方式有待革新;员工流动性大,离职比重较高等结构失衡问题,并从行业特征、管理绩效、工作强度、社会观念、薪酬晋升等方面揭示其内在原因。
Tourism industry is a labor and knowledge intensive industry, and human resources have become the key factor of tourism competition. With the rising of Central China＇ s economy, tourism industry of Hubei province develops rapidly and the scale is larger and larger, However; there is serious structure, problem of ＂imbalance of structure＂. The paper uses the sociological investigation method in the view of structuralism theory in order to reveal the current situation of human resources of Hubei＇ s tourism industry： the scale and the structure of human resources are unreasonable and the scale is on the small side; from the aspect of age structure, the middleage and the youth constitute the majority and take on the trend of being younger; the structure of staff＇s education and technology is unreasonable for that employees with high rifle of technical post or high education take too anall proportion; the share of professional technology such as computer and foreign language is small and there is inadequate professional training for foreign language and so on; training intensity is not enough, and the content and pattern of training should be innovated; the fluidity of staff is high, and the percentage of demission is large. The paper also reveals the inner reason from the aspect of the features of industry, eiticiency of management, intensity of work, social sense, salary improvement and promotion and so on.
出处
《经济地理》
CSSCI
北大核心
2007年第3期516-521,共6页
Economic Geography
基金
湖北省教育厅人文社科基金项目
湖北省旅游局重大招标项目联合资助
关键词
旅游人力资源
结构性评价
原因解析
湖北省
tourism human resources
structure estimating
reasons analysis
Hubei province
