摘要
面对当前急剧变化的环境,提高医院质量管理水平是摆在医院管理者面前的一个重要课题。本文从柔性的角度,分析了现有医院质量管理体系的不足。结合质量管理实际,阐述了医院质量柔性管理的基础,并从目标决策、测评体系、激励机制、组织结构、信息系统5个方面提出了医院质量柔性管理体系建设方案。
Faced with changing external environment, it is one of primary duty for hospital administrators to improve quality management level. The paper analyzed the weakness of present hospital quality management system in light of flexibility. Based on the actual circumstance of quality management, the basis of hospital quality flexible management is explicated in detail. From such perspectives as objective decision, evaluation system, incentive mechanism, organization structure, and information system, the paper also put forward suggestions for the flexibility of hospital quality management.
出处
《解放军医院管理杂志》
2007年第4期250-251,共2页
Hospital Administration Journal of Chinese People's Liberation Army
关键词
质量管理
柔性管理
体系建设
quality management
flexible management
system construction
