摘要
医院文化力是柔性的精神生产力。它能够全面提升团队素质和全员思想境界,将文化内容贯透到组织结构的各个层面,确保员工按质按量完成工作任务;促使人们对医院总体目标产生认同感、使命感和自豪感,提高个人和组织的主动性和积极性,从制度上和思想上实现自我控制、自我管理;创造员工终身学习的环境,提高员工的创新意识、创新能力和医院创新体系,使医院核心价值观产生持久的精神支撑力;促使患者联想到医院与众不同的服务形象,创立独具特色的服务文化,增强患者对医院的信任度。
The force of hospital culture is a kind of flexible spiritual productivity. First, it can improve in a comprehensive way the quality of a team and the ideological level of all the employees, make the cultural content permeate the various layers within the organizational framework, and ensure that the employees fulfill quality and quantity requirements in completing their tasks. Second, it can impel people to have a sense of identification, mission and pride concerning the hospital＇s overall objectives, increase the initiative of both individuals and the organization,and result in the exercise of self-control and self-management on the basis of mechanisms and ideology. Third,it can create a life-learning environment for the employees, raise their awareness of and capability for innovation and the hospital＇s mechanisms for innovation,and bring about enduring spiritual support to the core values of the hospital. Finally, it can make patients associate the hospital with a unique image of service, create a unique culture of service, and increase patients＇ trust in the hospital.
出处
《中华医院管理杂志》
北大核心
2006年第5期334-336,共3页
Chinese Journal of Hospital Administration
关键词
医院管理
医院文化
精神生产力
Hospital management
Hospital culture
Spiritual productivity
