摘要
流程设计应该进行系统思考,从顾客需求的获取及流程特性需求,利用QFD(质量功能展开)转化为可操作的流程参数,并同时考虑流程风险控制。同时本文以案例形式介绍如何在流程设计阶段引入QFD。
The flow design should be of system thought. It should transformed to operable flow parameters by utilizeing QFD from learning CUStomers＇demand to the special flow requirement, meanwile, the way to control flow risk should be added to consideration. This essay illustrates how to utilize the QFD in flow design with example.
出处
《电子质量》
2005年第9期43-45,共3页
Electronics Quality
