摘要
随着卫生服务质量内涵的深入发展和生物心理社会医学模式的建立,有必要对医疗服务的质量评价进行新的界定。作者从多个角度对医疗服务质量及其评价做出了诠释,阐述了医疗质量评价的目的,并对质量评价的整个过程和内容进行了理性的论述。在此基础上,总结了以往的质量评价单元以及质量评价方法,提出了进行全过程医疗服务综合质量评价的设想。
With the further expansion of the connotations of the quality of medical services and the establishment of the bio psycho social medical model, it has become necessary to redefine quality evaluation of medical services. The authors give their interpretation of the quality of medical services and its evaluation from several perspectives, discuss the goals of quality evaluation of medical services, and expound in a rational manner the entire process and content of quality evaluation. On the basis of this, they make a comment on previous quality evaluation units and methods and put forward the tentative idea of conducting overall quality evaluation of whole process medical services.
出处
《中华医院管理杂志》
2004年第11期661-663,共3页
Chinese Journal of Hospital Administration
