LP (Logic Programming) has been successfully applied to knowledge discovery in many fields. The execution of the LP is based on the evaluation of the first order predicate. Usually the information involved in the pred...LP (Logic Programming) has been successfully applied to knowledge discovery in many fields. The execution of the LP is based on the evaluation of the first order predicate. Usually the information involved in the predicates are local and homogenous, thus the evaluation process is relatively simple. However, the evaluation process become much more complicated when applied to KDD on the Internet where the information involved in the predicates maybe heterogeneous and distributed over many different sits. Therefor, we try to attack the problem in a multi agent system's framework so that the logic program can be written in a site independent style and deal easily with heterogeneous represented information.展开更多
基于Internet的呼叫中心使呼叫中心不再局限于传统的PSTN,而是扩展到Internet的各种媒体.提出一个客户/服务器网络结构的Internet呼叫中心的模型,使得用户可以通过电话网或者Internet访问本呼叫中心.讨论了如何利用Microsoft Windows 20...基于Internet的呼叫中心使呼叫中心不再局限于传统的PSTN,而是扩展到Internet的各种媒体.提出一个客户/服务器网络结构的Internet呼叫中心的模型,使得用户可以通过电话网或者Internet访问本呼叫中心.讨论了如何利用Microsoft Windows 2000 Sever平台内置的可编程接口TAPI 3.0具体实现Internet呼叫中心的各种功能.展开更多
文摘LP (Logic Programming) has been successfully applied to knowledge discovery in many fields. The execution of the LP is based on the evaluation of the first order predicate. Usually the information involved in the predicates are local and homogenous, thus the evaluation process is relatively simple. However, the evaluation process become much more complicated when applied to KDD on the Internet where the information involved in the predicates maybe heterogeneous and distributed over many different sits. Therefor, we try to attack the problem in a multi agent system's framework so that the logic program can be written in a site independent style and deal easily with heterogeneous represented information.
文摘基于Internet的呼叫中心使呼叫中心不再局限于传统的PSTN,而是扩展到Internet的各种媒体.提出一个客户/服务器网络结构的Internet呼叫中心的模型,使得用户可以通过电话网或者Internet访问本呼叫中心.讨论了如何利用Microsoft Windows 2000 Sever平台内置的可编程接口TAPI 3.0具体实现Internet呼叫中心的各种功能.
