6James W.Fesler and Donald F.Kettl, The Politics of the Administrative Process .Chatham, New Jersey: Chatham House Publishers, Inc,1996,pp.68,81.
7Lawrence R.Johnes & Fred Thompson, Public Management Renewal for the Twenty- First Cenrury.Stamford, Connecticut: JAI Press Inc., 1999,p. 32.
8David Osborne and Peter Plastrik, Banishing Bureaucracy: The Five Strategies for Reinventing Government.New York: the Penguin Group, 1997, p. 39.
9David Osborne and Peter Plastrik, Banishing Bureaucracy: The Five Strategies for Reinventing Government .New York: the Penguin Group, 1997,pp. 305-311.
